ADDITIONAL SERVICES
The operational demands of your business may require further work in the future that has not been quoted for at this stage. Additional services – subject to acceptance of a further quotation and agreement – can be added at any time during your contract with Bravanark Network Ltd. Such agreements will not replace this quotation/agreement but will be bound by its own parameters and terms.
UNFORESEEN CIRCUMSTANCES
Extraordinary circumstances may occasionally require additional support by Bravanark Network Ltd, over and above the confines of this quotation. This is not ‘planned for’ work that is covered by the previous paragraph but work that arises because of unforeseen circumstances. For example: attendance by your consultant at the site of an accident; intensive management coaching through a particularly complicated staff performance issue, etc. This additional time investment will be charged out at your proposed daily rate and will be invoiced separately.
PAYMENT OPTIONS AND TERMS
General Payment Terms
“Bravanark Network Ltd’ payment terms are 30 days from the date of invoice unless otherwise indicated on initial quotation. All payments are non-refundable.
If a client fails to make punctual payment of any fee or instalment, then Bravanark Network Ltd reserves the right to charge: –
(i) an administration fee of £20 per month to cover telephone calls and correspondence; and
(ii) it is pursuant to The Late Payment of Commercial Debts (Interest) Act 1998 at 8% per annum over the relevant Bank of England base rate on the total sum outstanding until such time as the full debt has been paid plus statutory compensation; and
(iii) any decision to charge interest will be notified to you in writing”
Late or non-payment will result in the suspension of any obligation of Bravanark Network Ltd to the client until payment is made. Bravanark Network Ltd further reserves the right to terminate this agreement without notice should late or non-payment occurs, remaining entitled to all the amounts due for the supplied activity.
Bravanark Network Ltd reserves the right to withhold documentation until such time as the relevant payment/instalment has been received.
If a client is having difficulty settling their bill, then it is in the client’s best interests to inform Bravanark Network Ltd as quickly as possible. We may be able to offer some degree of flexibility to provide assistance.
Please be advised that if your company requires purchase order numbers/references on invoices then it is the client’s responsibility to provide this information at the time of acceptance.
All costs are subject to VAT at the standard rate.
Payments can be paid by standing order or BACS.
Bank details for BACS payments:
Account name: Bravanark Network Ltd
Bank: NatWest
Account number: 29678374
Sort code: 50-21-08
Courses
Reservations and Bookings
Reservations can be made by post, phone, or email. However, telephone bookings can only be held for seven days pending written confirmation and full payment.
Payment
Full payment is required at the time of your written booking.
BACS payments can be made to NatWest Account number: 29678374 – Sort code: 50-21-08
Please Note: It is a Bravanark Network Ltd policy for payments to be completed prior to the course.
Client cancellation
Cancellations received 15 days prior to the course will be charged a 25% administration fee.
8 – 14 days prior to the course will be charged a 50% administration fee
7 days or less (or non-attendance) will incur a loss of total course fee.
Programme changes
Bravanark Network Ltd, reserves the right to cancel and/or amend course dates, times, and content. You will be notified in writing of cancellations or amendments. In circumstances beyond our control, a course may have to be cancelled at short notice. In such circumstances Bravanark Network Ltd, will endeavour to arrange a suitable reschedule or give full refund.
June 2022